Stories by fusion-nate

Root cause analysis by asking "Why" 5 times.

What you (and Steve Jobs) could learn about customer support from JetBlue

To be innovative, using carrot and stick incentives aren't going to work

You (and Joel Spolsky) are tone blind

Homework is useless and video games are good for you

Crabby people are better decision makers

Speed reading: How I started reading 3-4 times faster in a pretty short time

If your life is difficult, someone undoubtedly has it worse, but feels hopeful

Hire employees to boss you around

There's going to be some enlightening talks at this for the next 3 days

Pay for your own dog food

A walk in the woods can make you a better designer

How successful would a football coach be without playing a single game himself?

Jupiter's Moon Europa May Have Enough Oxygen For Life

How to Build a Million-Dollar Business

Ask HN: Anyone interested in forming a community of blog post reviewers?

Ben Franklin on making decisions

Save money on split testing using Amazon's Mechanical Turk

Engineers are artists too. Reply to Merlin Mann on "engineering block"

Ferrari guy for hire :)

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