Stories by benjamin-lee

Ranking Software Applications by Customer Satisfaction

iPage is a predatory company that exploits vulnerable customers.

We talked to 1,259 users of live chat software. Here's what we found.

Show HN: I talked to 917 ecommerce software users. Here's what I found.

We talked to 811 users of online store builders. what we learned

Emailing SaaS companies to test support time

Show HN: In-Depth Guide to Choosing a Website Builder

The Genius Who Missed Silicon Valley's Biggest Breakthrough

The Genius Who Missed Silicon Valley's Biggest Breakthrough

Business books are like romance novels– they're all about fantasy.

E-Commerce: Convenience Built on a Mountain of Cardboard

All Startup Advice Contradicts Itself

All Startup Advice Contradicts Itself

How Humans of New York Got Started

Einstein's “Why Socialism?”

How GoDaddy Acquired and Dismantled a Successful Startup

Business books are about escapism and fantasy– just like romance novels

Unusual Ways to Improve Email Newsletter Signups

AI websites that design themselves? Why I'm skeptical of the Grid

Squarespace 7 Review

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